30/07/2026
Direct Routing has been central to Microsoft Teams voice deployments for years, but many partners are now asking whether Operator Connect signals the end of the line.
The answer is a definitive no!
While Operator Connect offers unmatched simplicity, speed and reliability, Direct Routing remains the gold standard for customers with complex, hybrid or compliance-driven environments.
Our latest blog explains the strengths of each option and why partners who can deliver both are best positioned to support every customer scenario and significantly boost their Teams voice business.๐
๐Use the link in the first comment to read our full blog.๐