Be A Smart Saver

13/03/2023

Plug-in power monitors can help you see how much a gadget is using to help you manage your usage.

29/01/2023

For our UW customers who have a fastback card, did you know you get the foreign transaction fees credited back as cashback when you're on holiday abroad? Some stores will give you the option of paying in € or £, we've found it cheaper to opt to pay in €.

09/01/2023

Are you fed up of high prices on your energy bills ? There is a solution that you may not know about.

Dm for more information.

The UKs cheapest energy provider featured in the Times on Saturday, lots of people are saving In excess of £500 a year on top of the government support, check out this article in the Times to find out about the UKs growth company of the year in 2022.

08/01/2023

WOW! I didn't realise how much our cashback had amounted to over the years. Over £200 a year savings from shopping on stuff we'd spend on anyway!
If I’ve been nagging you to use your UW card - this is why! We have a few slots left this week.

16/12/2022

As usual, our services teams are here to support both you, and your customers, this festive season. Customer Services, Energy Customer Services and Technical Support are closed on Christmas Day – and have shortened hours across the festive period. These are the confirmed times

General Customer Services:

Christmas Day - Closed
Boxing Day – 10am to 4pm
Tuesday 27 December – 10am to 4pm
New Year’s Day – Closed
Monday 2 January – 10am to 4pm

Energy Customer Services:

Christmas Day - Closed
Boxing Day – 10am to 4pm
Tuesday 27 December – 10am to 4pm
New Year’s Day – Closed
Monday 2 January – 10am to 4pm

Technical Customer Services:

Christmas Day - Closed
Boxing Day – 10am to 4pm
Tuesday 27 December – 10am to 4pm
New Year’s Day – Closed
Monday 2 January – 10am to 4pm

Energy Pre-Payment:

Christmas Day - Closed
Boxing Day – 10am to 4pm
Tuesday 27 December – 10am to 4pm
New Year’s Day – Closed
Monday 2 January – 10am to 4pm

27/10/2022

Watch the video below to see how scammers attempt to steal your details

Watch our video to see how scammers attempt to steal your details

16/09/2022

A useful article on reducing your heating bill if you have a combo-boiler.

Many people aren't using their boilers efficiently – which makes homes more expensive to heat. Here's how flow temperature can make a big difference to your gas bill

14/09/2022

MOBILE PHONE/BANK CARD CRIME ADVICE
Do you keep your mobile phone and bank card together? Do you use online banking? If so, please read on…

Sometimes people keep their bank card in the back of their phone case or have their phone and bank cards together in their bag or wallet, but that may not be the best idea!

WHAT’S HAPPENING?

Thieves are stealing phones and bank cards together, so that they can steal your money online!

Once they have the phone and the card, they register the card on the relevant bank's app on their own phone or computer. Since it is the first time that card will have been used on the new device, a one-off security passcode is demanded.

That verification passcode is sent by the bank to the stolen phone. The code flashes up on the locked screen of the stolen phone, leaving the thief to tap it into their own device. Once accepted, they have control of the bank account. They can transfer money, buy goods or change access to the account.

They have even transferred money from people’s savings accounts into their current account first so that they can steal more money in one go.

Criminals have been taking advantage of this in other parts of the country, but we don’t believe there are any reports in North Yorkshire so far.

They have also been targeting lockers in gym’s, even going to the extent of selecting people by the car they drive or jewellery they are wearing etc. If you use gym lockers or any other public lockers, it’s advisable that you do not keep your phone and card in there together where possible.

YOU CAN STOP THIS WITH A FEW SIMPLE STEPS?

Never keep your card in your phone case. If the thief does not have both, they are limited as to what they can do.
Try not to keep both your phone and card in your bag or wallet together.
Another way is to to make sure they cannot read the verification code sent by the bank. This is done in your phone's settings as follows:
For iPhones:

Go to Settings
Scroll to Messages
Scroll to Notifications
Scroll to Show Previews where there are three choices: Always / When Unlocked / Never
Select either When Unlocked or Never. Your messages will no longer flash up when your phone is locked
For Android:

Go to Settings
Select Lock Screen
Select Notifications
Select Hide Content. Your messages will no longer flash up when your phone is locked
Thanks for reading. Stay safe.

Message Sent By
Justin Piercy
(North Yorkshire Police, Digital PCSO, North Yorkshire)

03/09/2022

A great article about how much your appliances could cost you to run after the energy price increase.

Which? energy testing shows the additional annual cost of running washing machines, tumble dryers, fridge freezers, dishwashers and ovens following the 1 October price cap