05/14/2026
At Local Ace of Crookston, customer service isnāt a department or statistic⦠itās who we are. ā¤ļø
In a world where customer service often feels rushed or forgotten, we still believe in greeting customers, walking them to the right aisle, answering questions, and treating people like neighbors.
And according to our customers, that difference matters.
ā āSuper helpful.ā
ā āWe live in Grand Forks ND⦠not one person greeted us or asked if we needed help so we went to Crookston (22 miles) and we were greeted and helped immediately by an amazing bubbly lady.ā
ā āGreeted me upon entry, pointed me in the right direction, asked if I needed help, and had a positive/friendly attitude.ā
ā āBen is always helpful and professional every time I visit.ā
ā āWithin just a couple of minutes, three different employees approached me to ask if they could assist and what I was working on that day.ā
ā āPersonable staff, very helpful.ā
ā āBrandon helped on this trip and especially on the last trip where he went the extra step to find a replacement product.ā
ā āMy husband loves the new Weber grill we purchased today.ā
ā āThey greeted me and helped me locate it for purchase.ā
Customers on Google Reviews also describe Local Ace as:
ā Friendly and knowledgeable staff
ā A clean and organized store
ā Helpful employees who find solutions
ā A surprisingly large selection for a hometown hardware store
ā āThe Helpful Placeā for the Crookston area
One customer even shared:
ā āIāve never experienced this level of service, product knowledge, and genuine care in a small-town store before.ā
Thatās the experience we strive to provide every single day.
Weāre proud to be locally owned, community focused, and committed to serving Crookston and the surrounding region with the kind of friendly service thatās getting harder to find.
Thank you for shopping local and supporting small-town businesses. We truly appreciate every customer who walks through our doors.
š Local Ace of Crookston
Helpful Hardware Folks Since Day One