11/13/2018
The Importance Of Your Website’s Contact Page.
The “Contact Us” section of your website is one of the most important sections because it generates leads for your business. Should your website be enticing enough to draw potential customers in, you’ll want a clean, simple, but effective contact page to capture their interest. After all, you don’t want your customers running off to someone else because they couldn’t reach you. You’ve done all the hard work through marketing, Search Engine Optimization, and home page design—now it’s a matter of using all of these tools to pull that customer in! Most Contact pages contain four key components that could allow your customers to contact you in whichever way may be easiest for them. We highly recommend you include all four components, as not every customer has the same ability or resources to reach you. Well, here they are.
1.MAP
It’s exactly what its sounds like. We suggest you include a physical map of where you are located so that customers have an idea about how to physically get to you! Maybe they don’t like email, phone, or snail-mail, and they would rather just cut right to it and get to speak to an employee in person. This also gives customers a great sense of the area surrounding your business—who knows what else will draw them to your store’s area.
2. BASIC INFORMATION
This seems very elementary, and in fact, it is. But you’ve got to make sure you have your basic contact information in a place that is easy to find and clearly visible to your customers. This type of information should include your company name, physical address, email address, and telephone number.
3. LINKS & SOCIAL MEDIA
Some of your customers may be more inclined to get to know you through social media accounts, such as Facebook and Twitter. If your company does not have a Facebook and Twitter, we highly suggest you get one. These two social media accounts give more insight for your customers to get to know you, poke around, and see what you’re all about (as well as get in contact with you if they’re interested!)
4. SUBMISSION BOX
A submission box is basically like leaving an online voicemail. When customers fill out the submission box, they are basically saying, “Hey, I’m interested in your company. Here’s my info, please get back to me!” Your submission box should therefore be located at a place that is easy for your customers to find on your contact page, and should include a place for them to give you their name, email address, phone number, and a place to leave a small message. The great part about the submission box is that it’s right there for the customer to fill out and send to you! You immediately get all the information of potential customer. You Can’t beat that!